Processing Time and Shipping
Processing tIme:
Processing times are generally estimated at @1-2 weeks from date of purchase, plus shipping. During the height of wedding season, you should not expect them to ship sooner than 2 weeks, unless you have reached out to us to arrange a sooner ship date. If you need something sooner, please reach out to us via the "Chat " icon, we usually are happy to accommodate, if we are able, but this request must be communicated with us. Our processing times are estimated, as each dress is prepared to order. We recommend ordering at least 6-8 weeks prior to your event, in case you need to exchange for size or color.
Cancellations:
We accept cancellations within 2 days of purchase only. After this timeframe, cancellations will not be accepted.
Shipping:
Once your order has shipped, you will receive a tracking # to follow along. While we will ship your purchase, within our policy processing time, because we are not the carrier, we cannot guarantee the date of delivery. If there is a delay or lost package, the carrier would need to be contacted, as we do not refund orders for delays or lost packages. While this doesn't happen often, we feel we must make you aware of this.